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Eden Harper celebrates as prestigious guide recognises ‘exceptional’ service

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Delighted members of the Eden Harper team have been celebrating after the business won acclaim in a prestigious guide for the estate agents industry.

The lettings department of the Brixton branch of the company, which was established in 2007, has been categorised as "exceptional" in the Best Estate Agent Guide 2018.

The plaudit comes following a survey of thousands of buyers and sellers, landlords and tenants in order to better understand their opinions and expectations of the home buying, selling and renting process.

And the achievement has been heralded by overjoyed lettings manager Elizabeth Biedka (MARLA), who says the accolade fills her with pride and is testament to the professionalism of the Eden Harper team.

She said: "It's a real honour and we're all brimming with pride. It very much endorses our philosophy -- we love what we do and we have always combined traditional values with modern approach.

"To be recognised in such a way is a huge fillip and we're highly delighted. There are three rankings; highly regarded, excellent and exceptional.

“The latter, which is the distinction bestowed on us, is given to the top five per cent of estate agency branches in the country. It is given for outstanding level of service and care towards prospective clients.

“The significance of the award becomes even more impactful when you consider that the Best Estate Agent Guide 2018 only list the top 20 per cent of estate agency branches.

"To then find ourselves in the top five per cent of agents in the country is thrilling. It really is affirmation that when you come to Eden Harper you can assured of our best service at all times."

The producers of the Best Estate Agent Guide say the ethos behind their work is to help the public pinpoint the best estate agents in their area.

A spokesman said: "With an estimated 25,000 estate agency branches in the UK, we know it can be difficult to choose and there is a lack of independent and trustworthy information to help you compare agents and find the best in your area. This is why we decided to produce the Best Estate Agent Guide.

"After 11 years of listening to the voice of the customer and using the insights to inform estate agency businesses of the latest trends, opinions and opportunities, we have decided to compare estate agents in order to provide the millions of people who sell or let their property each year in the UK with an independent and credible source of information."

The final word falls to Elizabeth, who calls on a familiar adage to sum up her thoughts on the award. She added: "A wise man said, ‘if you find a job you love, you will never work again’. At Eden Harper, we couldn’t agree more!"

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