Tenants Charges as of 1st June 2019

Relevant letting fees and tenant protection information from June 1st 2019

 In addition to paying rent for the property, you may also be required to make the following permitted payments:

Before the tenancy starts:

Holding Fee: 1 week’s rent

Deposit: 5 weeks rent (or in the case of rental income of more than £50,000 per annum 6 weeks rent).

 During the tenancy:

 Payments to other third parties: such as Council Tax, utilities or payments for communications services

Default Charges: such as payments for the replacement of lost keys or interest on overdue rent

Tenancy Transaction Charges: such as requests to vary or assign the tenancy.

 Tenant changeovers & Early termination:

 An administration fee of £50 will be charged for tenancy changeovers per person

 Permitted payments will apply should you wish to terminate your contract early, please contact our property management department, who will provide a quote for you.

Tenancy agreements signed prior to June 1st 2019

 Existing charges as specified in your tenancy agreement will apply prior to 31st May 2020

 Tenant Protection

 Eden Harper is a member of both Propertymark and SafeAgent which are client money protection schemes, and also a member of Property Ombudsman, which is a redress scheme. You can find out more details on our website or by contacting us directly.


Our offices are now open reduced hours 10.00am - 4.00pm weekdays, with front office staff working on rota to reduce numbers in the office at any one time. Property Management are still predominantly working from home. We are able to carry out viewings and deal with enquiries, subject to health and safety protocols being strictly followed. Please visit our contact page or Property Management section to email or phone the appropriate department. We will of course endeavour to respond to any messages as quickly as possible. If you wish to visit our offices, then please call to make an appointment first and all visitiors will be expected to wear a facemask and gloves. Thank you for your cooperation and stay safe.
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