Tenants Charges as of 1st June 2019

Relevant letting fees and tenant protection information from June 1st 2019

 In addition to paying rent for the property, you may also be required to make the following permitted payments:

Before the tenancy starts:

Holding Fee: 1 week’s rent

Deposit: 5 weeks rent (or in the case of rental income of more than £50,000 per annum 6 weeks rent).

 During the tenancy:

 Payments to other third parties: such as Council Tax, utilities or payments for communications services

Default Charges: such as payments for the replacement of lost keys or interest on overdue rent

Tenancy Transaction Charges: such as requests to vary or assign the tenancy.

 Tenant changeovers & Early termination:

 An administration fee of £50 will be charged for tenancy changeovers per person

 Permitted payments will apply should you wish to terminate your contract early, please contact our property management department, who will provide a quote for you.

Tenancy agreements signed prior to June 1st 2019

 Existing charges as specified in your tenancy agreement will apply prior to 31st May 2020

 Tenant Protection

 Eden Harper is a member of both Propertymark and SafeAgent which are client money protection schemes, and also a member of Property Ombudsman, which is a redress scheme. You can find out more details on our website or by contacting us directly.


During the current lockdown our offices are open but with skeleton staff only for prebooked appointments. Face to face appointments are strictly limited and contact should be by email. All other members of staff are working from home. Please go to our contact page for the relevant office/department. Existing tenants please click on Property Management in the main menu above for email addresses.

All persons attending pre scheduled appointments are required to wear face masks and observe social distancing measures. We ask this to help protect both themselves and our staff.

In the event of a Property Management emergency, please call our Battersea office on 020 7720 1116 where one of our property managers will assist you or an answer phone message will provide you with details of our emergency contractor.

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