Whatever the address and no matter how large or small we give all our properties our full commitment to ensure the best possible outcome. We value all our clients equally too and treat them in exactly the way we expect to be treated ourselves. Whether you are simply interested in an up-to-date valuation of your property or you need to move yesterday we are very happy to provide a detailed free appraisal with absolutely no obligation.
We have extensive online marketing, featuring all our properties on numerous websites including all the major portals such as Rightmove, Zoopla, Primelocation, Onthemarket and Movebubble to ensure the maximum exposure. We take enormous care to utilise the best possible photographs and floorplans to showcase every property in the best way. We also have huge databases built up over many years to help target the highest number of buyers.
We believe investing in the right people is crucial to offer the best possible service to our clients as well as the best possible results. All our staff are knowledgeable, enthusiastic, professional and we’re passionate about the areas we work in. On top of this with each office headed by a company director there’s a huge amount of experience to call upon.
As an independent agent we have the freedom to offer a very competitive fee structure which enables us to provide excellent value for money. We also do not have hidden charges or add-ons for admin or marketing so our costs are exactly what’s agreed. In addition we do not tie in our sellers to long sole agency contracts as we believe our clients should be happy with our communication, customer service and results.
Good old fashioned customer service and attention to detail is a fundamental part of our approach but at the same time we are a progressive 21st Century agent. We understand that direct communication to buyers and tenants through Facebook and Twitter is now essential.
Referrals from happy clients as well as those from buyers and tenants are incredibly important and we rely on them for a huge amount of our new business. 90% of consumers trust recommendations from others so here are some examples of the kind words said about us.
During the current lockdown our offices are open but with skeleton staff only for prebooked appointments. Face to face appointments are strictly limited and contact should be by email. All other members of staff are working from home. Please go to our contact page for the relevant office/department. Existing tenants please click on Property Management in the main menu above for email addresses.
All persons attending pre scheduled appointments are required to wear face masks and observe social distancing measures. We ask this to help protect both themselves and our staff.
In the event of a Property Management emergency, please call our Battersea office on 020 7720 1116 where one of our property managers will assist you or an answer phone message will provide you with details of our emergency contractor.